March 7, 2021
KFC, Burger King, and Smashburger are all bringing food lockers to their restaurants. Here’s why they’re poised to be the next big thing in fast food.
By Grace Dean for Insider | Photo Xinhua/Fang Zhe via Getty Images
Food lockers have boomed in popularity during the pandemic as a contactless way for customers to collect food. Chains including KFC, Burger King, and Smashburger have all announced plans to bring food lockers to their restaurants. The trend has been around for way longer than the pandemic, and isn’t just being used by restaurants.
A Horn & Hardart automat selling sandwiches in New York City, January 1980. Barbara Alper/ Photo via Getty Images
Food lockers, in their most basic sense, are devices that are used to store food, often for customers to collect. In this way, they’re a little like the Amazon Lockers located in neighborhoods, apartment blocks, and inside stores.